UNDERSTAND COMMUNICATION
With everything we do or don´t do, we communicate.
Goals, intentions, expectations, rules - whether consciously or unconsciously, we communicate these abstract concepts to each other all the time. And the quality of communication has a great influence on whether our concerns are perceived, understood and implemented. With thoughtful communication, you avoid misunderstandings that could damage your project and the team spirit.
In this e-learning module, we reflect on and build your communication skills. To do this, we provide you with easily understood theories that give you an awareness of the many possibilities and challenges of communication. For your everyday work, you will receive the appropriate tools to support you in various leadership tasks. Because with the right communication strategies, you will also be understood the way you want to be.
TARGET GROUP
Professionals & managers who want to learn more about effective communication.
Managing People
AFTER COMPLETING THIS MODULE YOU WILL...
Understand how communication works.
Be better able to put yourself in the perspective of your counterpart.
Be able to use concrete communication techniques to get your point across effectively.
YOUR LEARNING CONTENT
We provide you with knowledge and concrete tools on these topics:
Chapter 01:
What you always wanted to know about communication
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Why communication is a leadership task
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What actually is communication?
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Axioms of communication
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What do you know about communication?
Chapter 02:
Analyse communication
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The transmitter-receiver model
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The four sides of a message
Chapter 03:
What's in it when we talk about communication?
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Verbal communication
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Non-verbal communication
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Paraverbal communication
Chapter 04:
Test your knowledge
„Effective communication is the key to successful relationships. When we seek to understand each other's perspectives and needs and are open to feedback, we can build deeper connections and avoid misunderstandings.“
Phone: +49 228 38 75 80 264
E-mail: eAcademy@keller-partner.de