FEEDBACK AS A LEADERSHIP TOOL
A powerful key to developing potential.
Everyone has heard about it, it happens in all walks of life, expectations are high yet at the same time many of us have already been disappointed: We are referring to feedback. Sometimes it is more etiquette than tool, sometimes it can be a stressor rather than a blessing: But properly implemented, it can be a powerful key to personal and organisational development.
In this e-learning module, you will learn how to use feedback respectfully and effectively - so that you can actually use the potential that arises from open dialogue. To do this, we will assess the quality of your current feedback and show you where there is concrete room for improvement. We will look at practical elements and explain exactly how you can create a favourable environment - and avoid an unfavourable one. You will also learn which basic attitude is crucial for feedback to offer real added value. After completing this module will feel well prepared for your next feedback meeting and be able to contribute to goal-oriented communication.
TARGET GROUP
Professionals and managers who want to use the potential of effective feedback.
AFTER COMPLETING THIS MODULE YOU WILL...
Know the potentials but also the pitfalls of the different types of feedback.
Look forward to your next feedback meeting.
Use specific tools to give and receive feedback with confidence.
YOUR LEARNING CONTENT
We will provide you with knowledge and concrete tools on these topics:
Chapter 01:
Introduction and self-test
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How effective is your feedback?
Chapter 02:
Relevance of feedback in everyday work
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Feedback - a necessary leadership tool?
Chapter 03:
What is feedback? What is it not?
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The Johari Window
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Aim of the process
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Added value of feedback
Chapter 04:
Rules for feedback
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Basic attitude when receiving and giving feedback
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Unfavourable and favourable framework conditions
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Giving feedback effectively
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Receiving feedback effectively
Chapter 05:
Integrating feedback into leadership
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Different methods of feedback
Chapter 06:
Quiz on feedback
Chapter 07:
Implementation in practice
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Three steps to effective feedback
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Feedback off the Feed
Chapter 08:
Self-reflection
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How effective is your feedback ... now?
Chapter 09:
Conclusion and next steps
„Feedback is a powerful leadership tool: it enables leaders to improve their employees' performance, strengthen relationships and promote a positive work culture. When feedback is used correctly, an organisation can realise its full potential.”
Phone: +49 228 38 75 80 264
E-mail: eAcademy@keller-partner.de