e-learning module

SHAPING COMMUNICATION

Statements and charisma influence whether and how we are heard, understood and perceived.

You can have all the good ideas you want: If you communicate wrongly, your pitch won't work. If you want to succeed, you need to be well positioned. In almost every field, communication is an essential part of your work.

In this e-learning module, we will deepen your communicative knowledge and introduce you to concrete techniques that you can use to shape your contributions. We take up well-known theories such as theme-centred interaction and non-violent communication and show you how you can incorporate them into your daily work.

TARGET GROUP

Professionals & managers who want to deepen their knowledge of communication and shape it effectively.

AREA

Managing People

TRAINER

Prof. Dr. Pamela Luckau

LEARNING TIME

approx. 1 ½ hours

LANGUAGE

and

AFTER COMPLETING THIS MODULE YOU WILL...

Know what theme-centred interaction and non-violent communication are and how they work.

Have a finer sense of self-perception and perception of others.

Be able to make your speeches concrete, dynamic and effective.

YOUR LEARNING CONTENT

We will provide you with knowledge and concrete tools on these topics:

Chapter 01:

Laws of perception

The perception of others

Chapter 02:

Prepare content effectively

Different types of communication
The BARAS and the AIDA techniques

Chapter 03:

Design interactions

Theme-centred interaction
The design of group communication
Appreciative communication in leadership

Chapter 04:

Conclusion and next steps

„Appreciative communication is equal: The participants in the conversation can speak freely, and actively listen to each other. This creates a new, deeper understanding of each other, which creates a basis for finding common solutions.”

Prof. Dr. Pamela LuckauYour trainer